MuzikTic
A platform enabling users to purchase concert tickets and empowering administrators to manage events, seating, venues and ticketing operations.
For details, check out the following project resources:
1. Introduction
Concert ticketing in Vietnam often faces problems like scamming, fake tickets, and unclear pricing. Current methods are often inefficient, relying on tools like Google Forms or limited platforms such as TicketBox. To solve this, our team developed a simple and reliable ticket management system to make selling tickets easier and safer for customers.
2. My Role & Responsibilities
Business Analyst
- Conducted user research and gathered requirements to define project scope and objectives
- Translated business requirements into system specification documents (use cases, UML diagrams) to support development team
- Created Wireframes with Balsamiq to visualize user flows and interface elements
- Performed data collection and cleansing from Ticketbox to build a comprehensive event database
- Coordinated project timeline using Gantt charts, ensuring on-time delivery within 2 months
3. Key Features Delivered
For Users
- Browse and search concerts by date
- Interactive seat selection
- User account management with purchase history
For Administrators
- Event creation and management
- Sales analytics and reporting dashboard
- Administrative control over ticket pricing
4. Project Gallery
Homepage
Seat Selection
Checkout
Admin Dashboard & Analytics
